BabyKicks - Support & Help 🌸

When you first open BabyKicks, you'll be guided through a personalized onboarding process:

• Enter your pregnancy start date (first day of your last menstrual period)
• Enter your due date (or let the app calculate it)
• Set up your notification preferences for kick count reminders
• Choose your preferred theme (light or dark mode)

You can update these details anytime in the app settings.

Recording kicks is simple and intuitive:

• Open BabyKicks when you feel your baby move
• Tap the large kick button each time you feel a movement
• The app automatically timestamps each kick
• You can add notes about the movement if desired
• View your daily kick count summary at any time

Remember: Every pregnancy is different. Consult your healthcare provider about what's normal for you.

BabyKicks sends gentle reminder notifications to help you remember to count kicks:

• Set your preferred reminder time(s) in the app settings
• Choose daily or custom frequency
• Receive notifications at your chosen times
• Snooze reminders if needed
• Disable notifications anytime through device settings

Reminders are gentle and designed not to cause stress.

The pregnancy progress tracker shows:

• Visual countdown to your due date
• Current week and day of pregnancy
• Days remaining until you meet your baby
• Trimester information
• Percentage of pregnancy completed

This helps you visualize your journey and celebrate each milestone!

Your timeline is a beautiful journal of your pregnancy:

• See all recorded kicks organized by day
• View your mother's feelings logs alongside kick counts
• Scroll through your entire pregnancy journey
• Add or edit notes for any day
• See patterns and active periods at a glance

It's a wonderful way to look back on this special time!

Recording your emotions is an important part of pregnancy tracking:

• Tap the "Log Feelings" button on your home screen
• Select from moods: Calm, Happy, Excited, Tired, Anxious, Uncomfortable, etc.
• Add optional notes about your day
• View your emotional journey alongside baby's movements
• Track patterns in how you feel throughout pregnancy

BabyKicks Premium offers comprehensive analytics:

• Daily and weekly kick count summaries
• Most active times of day for baby movements
• Patterns and trends over weeks
• Visual charts and graphs
• Comparison of activity across different weeks

Important: Analytics are for informational purposes only. Always consult your healthcare provider about any concerns.

Yes! BabyKicks Premium allows you to export your data:

• Go to Settings → Export Data
• Choose PDF or CSV format
• Select date range to export
• Share via email or save to device
• Perfect for sharing with your healthcare provider

Important: BabyKicks does not provide medical guidelines about kick counts. Every pregnancy is unique, and "normal" varies by:

• Stage of pregnancy
• Your baby's individual patterns
• Time of day
• Your activity level

Always consult your healthcare provider about what's normal for your pregnancy and when to be concerned about decreased movement.

Premium features include:

• Unlimited kick counting and tracking
• Full timeline and history access
• Comprehensive analytics and insights
• Export functionality (PDF/CSV)
• Cloud backup and sync
• Customizable reminders
• Ad-free experience
• Priority support

Pricing: $1.99/week or $29.99/year (save 73%!)

For iOS: Go to Settings > [Your Name] > Subscriptions > BabyKicks

For Android: Open Google Play Store > Menu > Subscriptions > BabyKicks

You can also use the "Restore Purchases" option in the app if you've switched devices or reinstalled.

You can cancel anytime through your device settings:

• iOS: Settings > [Your Name] > Subscriptions > BabyKicks > Cancel
• Android: Google Play Store > Menu > Subscriptions > BabyKicks > Cancel

You'll continue to have access until the end of your current billing period. Your pregnancy data remains accessible even after cancellation.

Try these steps:

• Tap "Restore Purchases" in the app settings
• Sign in with the same Apple ID or Google account used for purchase
• Restart the app after restoring
• Check that you're using the same device where the purchase was made

If this doesn't work, contact us with your purchase receipt at mallik.puranjan@gmail.com.

• Check that notifications are enabled in your device settings for BabyKicks
• Verify that Do Not Disturb mode isn't blocking notifications
• Ensure you've set up reminder times in the app
• Check your notification preferences in BabyKicks settings
• Restart the app and try setting up a test notification
• Make sure battery optimization isn't preventing notifications

If issues persist, contact us at mallik.puranjan@gmail.com with your device model and OS version.

• Force close and restart the app
• Restart your device
• Check for app updates in your app store
• Ensure you have sufficient storage space
• Try logging out and back in if you use cloud sync
• Clear app cache (Android only)

If the problem continues, please email us with details about when the crash occurs.

• Check if you're signed in to the same account
• Try the "Restore Purchases" option in settings
• Ensure cloud sync is enabled if you use that feature
• Check if you accidentally changed your due date in settings
• Look for a recent backup in the app settings

Important: If you can't recover your data, contact support immediately.

• Verify your due date in Settings is correct
• Check that your pregnancy start date is accurate
• Make sure you entered the first day of your last menstrual period
• Update dates if your doctor changed your due date

The app calculates based on the dates you provide, so accuracy is important.

Currently, BabyKicks is designed to track one pregnancy at a time. However:

• You can export your data before starting a new pregnancy
• Your previous pregnancy data can be saved/archived
• Contact us if you need help managing data for multiple pregnancies

Yes! Your privacy is our priority:

• All data is stored securely on your device
• Cloud backup (optional) uses encrypted transmission
• We never share your pregnancy data with third parties
• No medical records or healthcare systems are accessed
• You control all sharing and exporting of your data

Read our full Privacy Policy for complete details.

No, not automatically. Healthcare providers can only see your data if you choose to share it:

• Export your kick count data as PDF or CSV
• Email or print the report to share with your doctor
• You have complete control over what you share

• Be consistent: Try to count kicks at similar times each day
• Find quiet time: Count when you can focus on baby's movements
• Note patterns: Track when baby is most active
• Log feelings: Record your emotions to see the full picture
• Stay calm: The app is meant to reduce stress, not cause it
• Share with provider: Export data to discuss at appointments
• Trust your instincts: If something feels off, contact your doctor

Always contact your doctor or midwife if:

• You notice a significant decrease in baby movements
• You haven't felt your baby move for several hours (when you normally would)
• Baby's movement pattern changes dramatically
• You have any concerns about your pregnancy
• You experience bleeding, pain, or other symptoms

Don't wait! It's always better to check with your provider if you're worried.

Refunds are handled by Apple or Google:

• iOS: Visit Apple's "Report a Problem" website
• Android: Contact Google Play Store customer service

Include your order number and reason for the refund request. BabyKicks cannot process refunds directly.